KACE GO is an app that enables administrators to access Service Desk tickets, inventory information, and application deployment features from their smart phones or tablets.
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Agentless management is available for devices that cannot have Agent software installed, such as printers and devices with operating systems that are not supported by the Agent. Agents perform scheduled tasks, such as collecting inventory information from, and distributing software to, managed devices. Agents that are installed on managed devices communicate with the appliance through the agent messaging protocol. The KACE Agent is an application that can be installed on devices to enable device management through the appliance. To access the User Console, go to appliance_hostname /user where appliance_hostname is the hostname of your appliance.Ĭonfigure appliance General Settings without the Organization component. It also enables users to file Service Desk support tickets to request help or report issues. The User Console is the web-based interface that makes applications available to users on a self-service basis.
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To view the full path of URLs in the Administrator Console, which can be useful when searching the database or sharing links, add ui to the URL you use to log in. If the Organization component is enabled, you can access the System-level settings of the Administrator Console at appliance_hostname /system. To access the Administrator Console, go to appliance_hostname /admin where appliance_hostname is the hostname of your appliance. The Administrator Console is the web-based interface used to control the appliance. See Power-on the appliance and log in to the Administrator Console. The interface is designed primarily to configure the appliance and enforce policies. The Command Line Console is a terminal window interface to the appliance. For the latest information about requirements for managed devices, and browser requirements for accessing the Administrator Console, see the Technical Specifications available on the product documentation page. The appliance runs in a virtual environment that uses a VMware® or Microsoft® Hyper-V® infrastructure. About the appliance components About the appliance componentsĪppliance components include software, hardware, web-based interfaces, and a mobile app interface.
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Quest ® KACE ® Systems Management Appliance is a virtual appliance designed to automate device management, application deployment, patching, asset management, reporting, and Service Desk ticket management.įor more information about KACE series appliances, go to the Quest website.
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